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pool-n-bath toys offers the following returns policy. We do not accept returns of items under $5.00,UNLESS THEY are faulty/damaged.

You cannot cancel an order once we have accepted it , usless this is agreed in writing by poolnbathtoys via e-mail.

It is your responsibility to check the goods on delivery.

If faulty goods are to be returned to us must be in their original packaging together with all accessories you must repackage the item in its original box with your receipt.

You must ship your item prepaid .

You well not be reimbursed for any shipping charges unless items arrives damaged and is reported to customer service on day of delivery.

Shipping charges are non-refundable.

Your satisfaction is our primary concern,but if for some reason you are dissatisfied with your purchase please contact our customer service by e-mail are by phone.

You will receive a full refund if authorised by the person who's name is shown on the credit card by e-mail or by phone.

The refund will be payable onley to the account person or company that made the payment.

WARRANTY claims for defective items are presented to the manufacturer of the item.

Please contact the manufacturer directly for assistance with making a warranty claim.

They need to have a copy of your Poolnbathtoys.com order and they will arrange repair or replacement for you.